Play Smart. Stay in Control.
At bd98, responsible gaming is not an afterthought — it is built into the foundation of everything we do. We provide every player in Bangladesh with the tools, information, and support they need to enjoy our platform safely and within their personal limits.
Strictly for Adults Aged 21 and Above
bd98 operates exclusively for players who are 21 years of age or older. Age verification is conducted during account registration, and bd98 reserves the right to request documentary proof of age at any point. Any account found to belong to a person under the age of 21 will be permanently closed and any funds returned. If you are under 21, please do not attempt to register or use the bd98 platform.
Gambling Should Be Entertainment, Not a Burden
bd98 believes that gaming and sports betting are recreational activities best enjoyed with clear boundaries and a calm, informed mindset. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi, bd98 provides genuine entertainment and the thrill of the game. We want to keep it that way.
Problem gambling is a recognised condition that can develop gradually and affect anyone, regardless of income, profession, or background. bd98 takes this seriously. We have invested in a robust responsible gaming framework that gives every player practical control over how they engage with the platform — from the amount they deposit, to the time they spend online, to the ability to step away entirely when needed.
Our responsible gaming tools are available to every registered bd98 account holder at no cost and with no penalty. Using them is a sign of strength, not weakness. We encourage every player to set limits before they start, review those limits regularly, and reach out to our support team at any time if gambling starts to feel less like fun and more like an obligation.
Gambling Is Entertainment — Budget Accordingly
Treat your gaming budget the same way you would a cinema ticket or a meal out — it is money spent on entertainment, not an investment. Only use funds that you can afford to spend without affecting your essential living costs, savings, or family responsibilities.
Keep Track of Time
It is easy to lose track of time when playing live casino games, Teen Patti, or watching a T20 match unfold. bd98 recommends setting a session timer on your device and taking regular breaks. Our Time-Out tool can enforce session breaks automatically if you prefer a structured approach.
Do Not Play Under the Influence
Avoid placing bets or making deposit decisions when you are emotionally distressed, tired, or under the influence of alcohol or other substances. Sound judgment is essential to safe, enjoyable play. If you are not in the right frame of mind, step away and return when you feel clear-headed.
Tools You Control
Every bd98 account comes with a full suite of responsible gaming tools. You can activate, adjust, or remove any of these settings at any time by contacting our support team at [email protected].
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit into your bd98 account. Once your limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases require a 24-hour cooling-off period to protect against impulsive decisions.
Loss Limits
Define the maximum amount you are willing to lose in a given time period — daily, weekly, or monthly. When your cumulative net losses reach the set threshold, bd98 will suspend further betting activity for the remainder of that period. This is one of the most effective tools for staying within budget.
Session Time Limits
Choose how long you want each gaming session to last. When your time is up, bd98 will display a reminder notification and, if you have selected automatic enforcement, log you out of the platform. Staying aware of how long you have been playing is a key responsible gaming habit.
Time-Out (Cooling-Off)
Need a short break? The Time-Out tool lets you pause your bd98 account for a set period — 24 hours, 48 hours, one week, or up to one month. During a time-out, you cannot log in, deposit, or place bets. The account resumes automatically at the end of the selected period.
Self-Exclusion
If you feel that gambling is seriously affecting your wellbeing, finances, or relationships, self-exclusion allows you to close your bd98 account for a minimum period of six months, with options extending up to five years or permanently. During self-exclusion, you will not receive any promotional communications from bd98.
Reality Check & Account History
View a complete record of your deposits, withdrawals, wins, losses, and net position at any time through your bd98 account dashboard. Regular review of your gambling history is one of the most effective ways to stay grounded and make informed decisions about your continued play.
Using bd98 Responsible Gaming Tools
Activating any responsible gaming tool at bd98 is straightforward. Most settings can be initiated by contacting our 24/7 support team via live chat or by emailing [email protected]. Our trained support agents are available around the clock and handle all responsible gaming requests with complete discretion and without judgment.
We are committed to processing all responsible gaming requests promptly. Cooling-off and self-exclusion requests are activated within one hour of confirmation. Deposit and loss limit reductions take effect immediately. If you are unsure which tool is right for your situation, our support team will help you choose the most appropriate option.
To set a deposit limit on your bd98 account, contact our support team via live chat or email [email protected] with the subject line "Deposit Limit Request". State whether you want a daily, weekly, or monthly limit and specify the amount in BDT (e.g., ৳5,000 per week). Our team will confirm the limit within one hour.
- Reductions to existing limits take effect immediately.
- Increases to existing limits are subject to a mandatory 24-hour review period.
- You may request a limit review at any time, but bd98 may decline an increase if there are responsible gaming concerns on the account.
A time-out pauses your account for a defined cooling-off period. To activate a time-out, contact bd98 support and specify your preferred duration:
- 24-hour time-out
- 48-hour time-out
- 1-week time-out
- 2-week time-out
- 1-month time-out
During a time-out, your account is suspended. You will not be able to log in, deposit, or place bets. Pending withdrawals will continue to be processed normally. The account reopens automatically at the end of the selected period unless you contact us to extend it.
Self-exclusion is a serious, longer-term measure for players who feel they need to step away from gambling entirely. To self-exclude, contact bd98 support and state clearly that you wish to self-exclude, along with your preferred duration:
- 6 months (minimum period)
- 1 year
- 2 years
- 5 years
- Permanent (indefinite)
Once self-exclusion is confirmed, bd98 will immediately close your account, remove you from all marketing lists, and return any available balance to your registered payment method. Self-exclusion cannot be reversed before the minimum six-month period has elapsed. Requests to lift a self-exclusion before the period ends will be declined.
A loss limit caps the total amount you can lose in a given period. To set one, contact bd98 support with your desired loss threshold in BDT and your preferred period (daily, weekly, or monthly). For example: "I would like a weekly loss limit of ৳3,000." The limit will be applied to your account within one hour of confirmation.
- Once your loss limit is reached, bd98 will suspend betting activity for the rest of the period.
- You can still withdraw funds during a loss limit suspension.
- Reduction requests are actioned immediately; increase requests require 24 hours.
Recognising Problem Gambling
Problem gambling can develop slowly and often goes unnoticed until it has caused significant harm. bd98 encourages all players to regularly check in with themselves. The following are common warning signs that gambling may be becoming a problem. If several of these apply to you, we strongly encourage you to use our self-exclusion or time-out tools and to seek support.
If you recognise five or more of the above signs in your own behaviour, bd98 strongly recommends activating self-exclusion immediately and seeking professional support. Contact us at [email protected] — our trained responsible gaming team will assist you without judgment. Help is available 24 hours a day, seven days a week.
How Does Your Gambling Habit Look?
The following questions are adapted from widely used gambling assessment frameworks. They are intended as a personal reflection tool only — not a clinical diagnosis. Answer honestly, and consider reaching out to our support team or a professional counsellor if your answers concern you.
This assessment is entirely private. bd98 does not record your responses. If you answer "Often" or "Always" to three or more questions, we recommend speaking to our responsible gaming team as a first step.
1. Have you gambled with money that was meant for essential expenses such as rent, food, or bills?
2. Have you tried to win back money you had already lost by placing more bets?
3. Have you felt the need to gamble with larger amounts of money to get the same level of excitement?
4. Has gambling caused arguments or tension with people close to you?
5. Have you found it difficult to stop gambling once you have started, even when you intended to?
6. Do you feel anxious, low, or irritable when you are not able to gamble?
This tool is for personal reflection only and carries no data submission. If you are concerned about your answers, please contact bd98 support at [email protected] or seek guidance from a qualified counsellor in your area.
You Are Not Alone
Asking for help with a gambling problem is a courageous and important step. The contacts below can provide support, advice, and confidential assistance. bd98's own support team is always your first point of contact, and we will connect you with appropriate resources based on your needs.
bd98 Support Team
Our responsible gaming team is available 24 hours a day, seven days a week. Reach out any time you feel concerned about your gambling habits. All conversations are handled with complete confidentiality.
[email protected]National Mental Health Helpline
Bangladesh's national mental health support line provides free, confidential counselling and crisis support for individuals dealing with addiction, anxiety, and emotional distress.
16789National Institute of Mental Health
The National Institute of Mental Health and Hospital (NIMH), Dhaka, provides professional clinical support for gambling addiction and related behavioural disorders. Referrals are available through your local physician.
Dhaka, BangladeshGamblers Anonymous
Gamblers Anonymous is an international fellowship of men and women who share their experience and support one another in recovering from gambling problems. Meetings and resources are available online in English.
www.gamblersanonymous.orgTips for Healthy Play at bd98
The following practical guidelines are endorsed by bd98 and widely recommended by responsible gambling organisations. Whether you are a casual player enjoying a few rounds of Teen Patti during Eid or a regular sports bettor following the BPL season, these habits help keep gambling enjoyable and under control.
Set a Fixed Gaming Budget
Before you deposit or place a single bet, decide exactly how much money you are willing to spend. Treat this as your entertainment budget — once it is gone, your session ends. Never top up from funds earmarked for rent, food, family expenses, or savings.
Use a Timer Every Session
Set a phone alarm or use bd98's session time limit tool before you start playing. When the timer goes off, log out and take a proper break — away from the screen. Even a 30-minute break makes a meaningful difference to perspective and decision-making quality.
Accept Losses Calmly
Losses are an inherent and expected part of every form of gambling. No strategy eliminates them. Accept that a losing session is normal, close the app, and move on with your day. Chasing losses is the single most common path from recreational play to problem gambling.
Play Sober and Rested
Always gamble with a clear, rested mind. Decisions made when tired, stressed, or emotionally upset are rarely good ones. If it has been a difficult day — whether in Dhaka traffic, at the office, or at home — step away from the platform until you feel calm and clear-headed.
Review Your Account History
Log in to your bd98 account dashboard regularly and review your transaction history. Seeing actual numbers — total deposited, total won, total lost, net position — cuts through the emotional fog of gambling and provides an accurate, honest picture of your activity over time.
Talk to Someone You Trust
If you are struggling to keep gambling within healthy boundaries, talk to a trusted friend, family member, or professional counsellor. Keeping gambling habits secret is itself a warning sign. Sharing the situation with someone you trust is often the first and most important step toward regaining control.
Ready to Play Responsibly at bd98?
Responsible gaming is at the heart of bd98. Set your limits, play within your means, and enjoy Bangladesh's most trusted online casino and sports betting platform safely. Our support team is available 24/7 if you ever need guidance.